Cookies Policy

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
  • Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Marketing and Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.

Please note that some third parties also use cookies, over which we have no control. These third parties may include, for example, advertising networks and providers of external services like web traffic analysis services. These third-party cookies are likely to be analytical cookies or performance cookies or targeting cookies. Examples of these companies are Facebook and Google.

You can find more information about the individual cookies we use and the purposes for which we use them by contacting our Data Protection Lead at the contact address listed on our Privacy Policy page.

Independent Customer Reviews

★ ★ ★ ★

Sunny Chan

"As a satisfied customer of Castor Bay Property, I can confidently say that their services exceeded my expectations. Ms. Sandra, in particular, went above and beyond to ensure that my needs were met. Her friendly demeanor and helpful attitude made the entire process smooth and enjoyable. I highly..."

★ ★ ★ ★ ★

Burak Atabay

"Our gratitude towards Tina and the entire Castor Bay team is immeasurable. As a newcomer to renting in the UK, I found their team to be exceptionally attentive to our needs and inquiries from day one. The team consistently responded to our inquiries with patience and helpfulness. I am..."

★ ★ ★ ★ ★

Emily Howe

"Choosing Sandra and Castor Bay to help us sell our house was the best decision we made in this whole process. We told Sandra that getting our house sold quickly was our top priority and she went above and beyond to make it happen. Within two days, our house was online, and Sandra had organised 17..."

★ ★ ★ ★ ★

Erin Kirby

"Sandra at Castor Bay Property did an incredible job with selling my property in Hampton. I live a 3-hour drive away and she went above and beyond with managing all the viewings for me, and dealing with things like replacing the garage door lock for me when there was a break-in, and even popping..."

★ ★ ★ ★ ★

Osian Jones

"Castor Bay were superb throughout the whole process. Sandra's friendly, open and honest approach was a breath of fresh air. I would not hesitate to recommend Castor Bay to family and friends."

★ ★ ★ ★ ★

Alet Ferreira

"We cannot thank Dan enough. It was a long process, not his fault and he sure saved our bacon a few times. Thank you a thousand times."

★ ★ ★ ★ ★

Andre Mariani

"It was my first experience, in renting in the UK, and from day 1, Castor Bay staff member were listening to my needs and any queries I could have. Over 6 years, I never had any issues dealing with day to day use of the property, and the team always answered my question... I would recommend to..."

★ ★ ★ ★ ★

Amy Appleton

"Sandra and her family were such a fabulous support during the buying and selling of our home. Their general approach to and invaluable experience was very much needed and gratefully used. They will soon be giving Estate Agents a good name!!"

★ ★ ★ ★ ★

Ian Biller

"Castor Bay have provided a really excellent service for me over the last few years looking after our rental properties in west London. The team are always available and quick to respond to any issues that arise as well as planning for ongoing compliance so that I'm confident that our..."

★ ★ ★ ★ ★

Nic Johansson

"We had met Sandra and Rick when they sold our neighbour's house and had known instantly that we wanted to work with them both when it came to selling our own house. Our neighbours had been incredibly positive about their experience with Rick and Sandra, and had recommended to us that we use..."

★ ★ ★ ★ ★

sian

"We were very pleased with the service that Castor Bay gave when selling our property. Sandra was an attentive and much needed liaison between all the parties. She kept the Solicitors on their toes!"