Cookies Policy

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
  • Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Marketing and Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.

Please note that some third parties also use cookies, over which we have no control. These third parties may include, for example, advertising networks and providers of external services like web traffic analysis services. These third-party cookies are likely to be analytical cookies or performance cookies or targeting cookies. Examples of these companies are Facebook and Google.

You can find more information about the individual cookies we use and the purposes for which we use them by contacting our Data Protection Lead at the contact address listed on our Privacy Policy page.

Independent Customer Reviews

★ ★ ★ ★ ★

Amy Appleton

"Sandra and her family were such a fabulous support during the buying and selling of our home. Their general approach to and invaluable experience was very much needed and gratefully used. They will soon be giving Estate Agents a good name!!"

★ ★ ★ ★ ★

Ian Biller

"Castor Bay have provided a really excellent service for me over the last few years looking after our rental properties in west London. The team are always available and quick to respond to any issues that arise as well as planning for ongoing compliance so that I'm confident that our..."

★ ★ ★ ★ ★

Nic Johansson

"We had met Sandra and Rick when they sold our neighbour's house and had known instantly that we wanted to work with them both when it came to selling our own house. Our neighbours had been incredibly positive about their experience with Rick and Sandra, and had recommended to us that we use..."

★ ★ ★ ★ ★

sian

"We were very pleased with the service that Castor Bay gave when selling our property. Sandra was an attentive and much needed liaison between all the parties. She kept the Solicitors on their toes!"

★ ★ ★ ★ ★

Mark Rouvray

"We just wanted to thank you for all your efforts in selling our property. We really appreciated the support you provided throughout the whole process. It was great to have someone to deal with directly on every aspect of the sale including all the viewings, providing prompt feedback, response to..."

★ ★ ★ ★ ★

Efi Karampela-Romeo

"Castor bay is one of the best agencies. We were living in a apartment that they managed and we were very happy. I totally recommend to whoever is searching for a place."

★ ★ ★ ★ ★

David Lindsley

"Sandra Tooley’s energy and enthusiasm made things move for my Sale. After a few weeks of Open houses we narrowed it down two 4 positive buyers from them we selected a purchaser who proved very satisfactory and the sale proceeded very smoothly and quickly from there."

★ ★ ★ ★ ★

Jason Rowlett

"Sandra and her team took over selling our home after we were unsuccessful from our previous estate agent. Their approach to selling and experience helped us receive multiple offers and a successful sale."

★ ★ ★ ★ ★

Ian Bredahl

"Dan & Castor Bay provided excellent service for the sale of our property. Dan took care of all the relevant specific needs and assisted us through the whole process right to the end of exchange and completion of our property. I highly recommend Dan if you are looking to sell your property."

★ ★ ★ ★ ★

Ryan Skilton

"Dan To sold my flat when we needed to move on to the next chapter of our lives. We told him what we needed to get out of the property to make it viable to move into a larger home to start a family. He took onboard what we had to say and did an evaluation of the property. We let Dan do what..."

★ ★ ★ ★ ★

Sandra M

"I have lived in a property managed by Castor Bay and their services have been outstanding. Tina was our point of contact and from the very beginning she was always super responsive, very helpful, fair and professional with us. We had a few issues in the property that have been immediately picked..."