Cookies Policy

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

We use the following cookies:

Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Marketing and Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.

Please note that some third parties also use cookies, over which we have no control. These third parties may include, for example, advertising networks and providers of external services like web traffic analysis services. These third-party cookies are likely to be analytical cookies or performance cookies or targeting cookies. Examples of these companies are Facebook and Google.

You can find more information about the individual cookies we use and the purposes for which we use them by contacting our Data Protection Lead at the contact address listed on our Privacy Policy page.

Independent Customer Reviews

★ ★ ★ ★ ★

Samantha Vigliano

"Always efficient and friendly. I have been with them 3 years and they always deal with issues quickly."

★ ★ ★ ★ ★

Michael Gallagher

"I've had a really positive experience renting through Castor Bay. They've been consistently responsive, helpful, and professional throughout my time as a tenant. Any issues or maintenance requests have been handled quickly and efficiently, and their communication has always been clear and..."

★ ★ ★ ★ ★

Sally Price

"Castorbay since I was lucky to be living in the flat in Strawberry Hill going into my fourth year because of personal reasons have been professional and always available when things have needed attendance . Castorbay have a team of reliable professionals to sort out the problems that life..."

★ ★ ★ ★ ★

Gaskinmoo79

"They have been my letting agent over ten years. They have solved every issue we have had with the property in a very fast manner. The team is polite and great to deal with. I would recommend using."

★ ★ ★ ★ ★

Alina Gangu

"My partner and I rented through Castor Bay Property over three years, with Tina and Diana as our main points of contact. Our experience was truly exceptional from start to finish. They were always friendly, professional, and quick to assist with anything we needed. We couldn’t recommend them..."

★ ★ ★ ★ ★

Emma Binns

"We had a brilliant experience with Castor Bay. Sandra was wonderful! I thought the company's philosophy and strategy around marketing the house was great and we very quickly got an offer we were happy with. We would absolutely use them again."

★ ★ ★ ★ ★

Yan Wil

"I've been renting from Castor Bay Property for over two years. Throughout my tenancy, Tina and Diana were my main points of contacts for me. Dealing with Castor Bay Property, and the two of them has always been seamless. Very friendly, efficient and always willing to help and support. Would..."

★ ★ ★ ★ ★

Rosanna S

"Sandra and Rick Tooley were an honest and honourable couple, which is a rare find in the world of estate agents. Even though they were principally representing the seller’s interests, They were very supportive to us throughout the sale and were persistent in following up the necessary..."

★ ★ ★ ★ ★

Ross Williams

"Working with the Castor Bay team was effortless always there to advise and to help wherever needed. Sandra, Rick and the team were great. Would definitely use again if selling a property."

★ ★ ★ ★ ★

Patricia Niroumand

"I have been an extremely happy renter through Castor Bay for over 10 years, Everyone on the team have without exception been extremely attentive in all matters, and Tina in particular. I have been very fortunate with all the excellent service and helpful advice. Thank you."

★ ★ ★ ★ ★

Patrick Medway

"We have rented through Castor Bay for 4 years and we cannot speak any higher of the service we have received. Whenever there has been a problem, it has been swiftly and satisfactorily resolved. Our biggest thanks go to Tina, who has always been at the end of an email and looked after us very..."

READ ALL REVIEWS